Customer Solution
NewRetail-Ai Customer Connect (NCC)
AI Customer Services
In an ever-evolving retail landscape, businesses must embrace novel and creative approaches to engage customers and deliver outstanding services.
This is where HAPIChat comes into play. Our AI-driven chatbot is tailored to facilitate swift and efficient customer support, streamline operations, and drive revenue growth for businesses.
HAPIChat
Support
NCC
Admin Portal
Product
Recommendation
Visual
Logic Builder
Conducting
Surveys
Optimizing Chatbot Responses
Omnichannel
Integration
Optimizing Chatbot Responses
Answering
Frequently Asked Questions
Our AI chatbot is specifically engineered to handle common customer inquiries autonomously. Leveraging advanced natural language processing, it swiftly delivers precise solutions to user questions, simplifying the process of finding the information they seek.
Moreover, the chatbot boasts a user-friendly interface, enabling customers to engage with it in a conversational manner, akin to their interactions with human customer service representatives.
Product
Recommendation
NCC (NewRetail-Ai Customer Connect) has the ability to recommend products tailored to customers' specific needs, conduct surveys to collect valuable feedback and engage with customers through diverse media formats.
Conducting
Surveys
Through user surveys, the chatbot adeptly gathers valuable feedback, empowering businesses to enhance their products and services in response to customer input.
Omnichannel Integration
Seamlessly Connecting Every Touchpoint
HAPIChat offers seamless integration with multiple messaging platforms such as WhatsApp, Team, Line, and Ding Talk (钉钉), enabling businesses to achieve an omnichannel experience.
NCC supports instant translation in real-time
NCC Admin Portal
NewRetail-Ai Customer Connect empowers you with complete control over your knowledge, ensuring easy access and utilization wherever and whenever you require it. This robust service revolves around knowledge, enhancing data access, reusability, and continual improvement for everyday users. Rest assured, you'll always have the most relevant information at your fingertips to swiftly resolve any issue.
By ensuring that the chatbot is thoroughly trained with relevant PDFs and websites, including industry-specific documents and customer feedback, we guarantee its proficiency and ability to provide accurate responses to diverse queries.
Visual Logic Builder
Define your customer service logic flow
By enhancing the chatbot logic flow through an intuitive and user-friendly interface, we facilitate seamless and efficient interactions with customers, leading to a significant improvement in the overall user experience.
Optimizing Chatbot Responses: Advanced Filtering for Pertinent Content
Utilize sophisticated algorithms to remove irrelevant information, such as data about competitors, ensuring that the chatbot delivers responses containing only relevant and essential content.
Customize Chatbot Style
Tailor the chatbot's style and tone to match the brand's voice and personality, considering the target audience and communication objectives. This includes adopting a formal tone for professional industries, a relaxed approach for casual products, or a humorous tone for entertainment brands.
Contact Us
Have questions, feedback, or inquiries? We're here to help! Reach out to our friendly team for any assistance or information you need. Whether you're a valued customer or a potential partner, we'd love to hear from you. Don't hesitate to get in touch and discover how we can work together to create amazing experiences. Contact us now and let's embark on this journey together!